Frequently Asked Questions

We are the cleaner choice. What we use to clean our space makes it into our bodies. We only use products with certified organic ingredients, which reduces chemicals on surfaces and in your air, keeping your family safe and healthy.  

We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.  

Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.

We offer weekly or monthly rolling invoices. Payment can be cash or via bank transfer.
Once you receive your invoice you’ve got 7 days to pay for residential and up to 30 days for commercial properties.

Yes, you will be charged £15.00 one off fee.
If you fail to show or let the cleaner in at the agreed time you will get invoice for £15.00.

The cleaners are waiting for 15 min only! 

All hourly rates are per cleaner. For example if you need 2 cleaners for 2 hours this is equivalent to 4 hours cleaning.